I'm sorry I can't help you, but I feel the urge to say that you do the right thing being interested and trying to find information about this hotel in advance. It happened to me a couple of times to go to hotels and be very disappointed. Now I choose carefully the location where I spend my vacation and the hotel. This year I have chosen the Anaheim hotels near Disneyland. I'm going on vacation with my daughter for the first time and I want it to be perfect.