BluePanther, I did inform them of the car accident. They only told me to obtain the police report, which I did. With this information, I kept telling them that I want to change the car as the wipers weren't working properly and yet they never did anything. They were being apathetic or just plain lazy?

They are actually harassing me with endless phone calls knowing that I'm back in Doha. It is J&P or J&F car rental company, I'm not sure with the name. I'm trying real hard to forget it. LOL

Thanks for the input. :)