sad true... this thomson router from Q-tel doesn't cover warranty/replacement even.. sick! my cheapo 3com granny router last 5 years shared with 5 people, till connection drop few months back and replaced with Belkin N series.. True Q-Tel/ADSL team can't resolved the issue called them several times for replacement, it just can't happen.

Don't trust this Thomson from Q-tel.. it is really PIA.. go for Linksys, D-link, Belkin, 3com dual antena.