Hi! Mrs. Ali, i have the same with you. I waxed there last year of Nov 2010 but unfortunately the girl do waxing is like no experience and she burn my underarm its paining and i told her do not do it again, 2nd i make my eyebrow threading but the girl don't know to shape and one girl finished my 2 eyebrow and i will never ever go to London Beauty. Infact i go there many times but lately the people hiring is has no experience.