your Mozaic sucks, I've had to call the customer care center twice this week now because of the same problem.. and they won't even tell me what the heck this "-5 Inactive Account" means.. second time it's happened, well at least the first time it did the other day, the lady who took my call was able to help me out and fix it same day.. unfortunately, the guy who took my call today, gave the same instructions switching the friggin' modem and receiver on and off, which by the way, takes forever to reboot, and still get no results in the end.. and of course, as always, they file the report and as usual waiting time of 48 hours to have it fixed!!!
I've never had complaints with Qtel as far as the internet is concerned, but this Mozaic is really beginning to get on my nerves... :/
Oh, and one last thing, my receiver's power switch at the back of it keeps popping out so it keeps switching off, I've had to put tape on it just to keep it on, which of course pops back out!!
your Mozaic sucks, I've had to call the customer care center twice this week now because of the same problem.. and they won't even tell me what the heck this "-5 Inactive Account" means.. second time it's happened, well at least the first time it did the other day, the lady who took my call was able to help me out and fix it same day.. unfortunately, the guy who took my call today, gave the same instructions switching the friggin' modem and receiver on and off, which by the way, takes forever to reboot, and still get no results in the end.. and of course, as always, they file the report and as usual waiting time of 48 hours to have it fixed!!!
I've never had complaints with Qtel as far as the internet is concerned, but this Mozaic is really beginning to get on my nerves... :/
Oh, and one last thing, my receiver's power switch at the back of it keeps popping out so it keeps switching off, I've had to put tape on it just to keep it on, which of course pops back out!!
geez, what a good morning!!! NOT!!!
rant over..