Yes I had a similar experience. I found my Grandfather's 80 year old suit from the cupboard. it was slightly worn out at the cuff. I found the tailors label..and checked their number from the directory. I called them up and demanded a free repair. They said they can't repair because the tailor died 50 years ago and the modern tailors can't sew old fashioned suits. I asked why? They said there will be a jacket-o-aberration which will may spoil their reputation! Imagine the impudence!!! I am trembling with rage now....wattado now!