MRST the problem seems to be the UK end, as with all three of my parcels I was not notified that they had arrived in the UK office. Anything that I have received notifications of arrival at the UK office have always got to me.
The spare part for the projector lift did eventually get to me. But that was after much chasing. Aramex blamed the supplier for not putting my box number in the address, but when I finally got it (after a month) there was my box number on the address label.
The DVD box set's are from Amazon. I have never had a problem with Amazon in the 10 years I have been using them. I never received notification of the arrival of the first DVD box set, and now the replacement box set is past it's expected arrival date.
Yes I am discussing this with Aramex, but I am interested to know if the problem is unique to me.