about the lack of service for the electronics dept of LULUs. Rather loudly in fact. By the way, I am a blode, white American and the service personel were young men (don't know or care about their nationality.) They are simply not taught anything about customer service here. The manager wanted me to name names-probably to fine or fire people. I kept trying to explain that it was management's fault for not providing proper training to their sales people. They just don't get it.