are you talking about? Just last night, first time I set my foot on their new office and transacted something about a bank draft and of course about my account with them. I am not a premier account holder but I am impress of their customer service. It may not be perfect but it's definitely not as bad as "SOME" of you want to picture it out!

To each his own, if you don't like the bank, get out of it! You have a lot of other choices!