how many members QL have? How many expats are here in Doha alone? How many Virgin stores are here? How many books are we talking about? Now, I don't know how will you label such "release" of frustration by the OP.

My thoughts are clear, such thing doesn't surprise me anymore! My almost three years here have given me what to expect and what not to expect? I just count my blessing and try to turn right wrong thing I might have intentionally or unintentionally committed. That's life here in ME! If you expect something else, maybe you are in a wrong place? IMHO only!