Hi,

I'm very sorry you have had a bad experience. Please send me your numbers and I can look into the problem or have someone call you and take the details. Which ever would suit you best.You can mail your number to [email protected] either.

We did have some issue with technical problems in recharging a customer "stuck" on a few dirhams. I will look into the 2010 problem you have had also if your minutes were taken away in error I will reinstate them today.

Thank you for your feedback though as it is very important to know of any issues our customer are having. We are here to make a world of difference to everyone in Qatar.

Andy