I do use our international calling service everyday. It is true that sometimes the call drops. we know we have a network issue and we ARE working on improving it, it is not as simple as flicking a switch. We are having network issues because we did not expect to have this many customers at this time but our promotions attracted a lot of customer who are still using our promotions. What issues are you having with our customer service? A network issue is not customer service. If you have an issue please send me the details including your number in a pm and I will check it out.
Vodafone are working as fast as we are allowed to improve everything. As I said in an earlier post Qtel have been here over 15 years we are only here 15 months.
Hi Chantelle,
I do use our international calling service everyday. It is true that sometimes the call drops. we know we have a network issue and we ARE working on improving it, it is not as simple as flicking a switch. We are having network issues because we did not expect to have this many customers at this time but our promotions attracted a lot of customer who are still using our promotions. What issues are you having with our customer service? A network issue is not customer service. If you have an issue please send me the details including your number in a pm and I will check it out.
Vodafone are working as fast as we are allowed to improve everything. As I said in an earlier post Qtel have been here over 15 years we are only here 15 months.
Thanks for your feedback
Andy