The most useless service I have encountered anywhere in the world. When you call their Egypt customer service they say they'll get back to you and don't. I don't get any reception at work, or in some rooms of my house. They said they checked it out and that "Yes you do" - er, no I don't. You email them on their website and they will get back to you 'within a month' (more than a month now, no answer). Stopped my direct debit to them, my premium number will expire in 6 months but I don't care. I am now making sure I tell everyone I know to never use their service, if I had time I would wear a sandwich board outside their shop all day with 'Vodafone are useless' on it.
The most useless service I have encountered anywhere in the world. When you call their Egypt customer service they say they'll get back to you and don't. I don't get any reception at work, or in some rooms of my house. They said they checked it out and that "Yes you do" - er, no I don't. You email them on their website and they will get back to you 'within a month' (more than a month now, no answer). Stopped my direct debit to them, my premium number will expire in 6 months but I don't care. I am now making sure I tell everyone I know to never use their service, if I had time I would wear a sandwich board outside their shop all day with 'Vodafone are useless' on it.