Hi price of time,

Some customers are being effected by this issue. We are aware of the problem and are working to have it resolved. If you have been charged you will be refunded if you send me your number so I can check it out. Sorry for the inconvience. Have you contacted the call centre on 111 to say this or was Qatarliving your first point to complain / raise the issue? Please send me your number and I will check it out?
Thanks
Andy