Qataris apologize all the time for their mistakes. The educated ones in particular are exceedingly polite. As in most cultures, it is the lower ranking, generally uneducated people that lord their tiniest bit of power over other people. Customs and immigration people at any airport worldwide are the worst (with some exceptions). Unfortunately, there are an abundance of poorly educated, provincial people here with a great deal of money, and they believe this makes them "superior" to people from poorer countries. They are like the people in the West who win the lottery and suddenly think that money alone has made them smarter, more important, and discerning. And, like the lottery winners, all the money disappears sooner or later. Only the ones investing their time and energy in education (i.e. learning how to maintain wealth and increase wealth on their own) have a long term future.

"Kindness is the language which the deaf can hear and the blind can see."