and sometimes people post their personal problems in an attempt to get unbiased answers.confiding in a friend/relative will not always yield the right answer.with the shield of anonymity,you get answers from a larger crowd who does not know any person you are talking about.it is the problem they try to help you out with.not you.

and in some cases,it may be a situation where a friend or loved one is going through a problem and people approach an online forum to seek a solution as he/she sincerely wishes to help his/her friend but is totally lost trying to do so.

i have spoken for myself.

"You are never alone or helpless. The force that guides the stars guides you too.”
~ Amrta Shrii Shrii Anandamurti(Indian born Guru, 1921-1990)