oh my god!! really sorry to hear this...i think had i been in your place i would just sued the company..these people at KFC are *@#*&** ...i think you should take it up with the customer relations..and ask them to give you a full refund..it is completly their fault...And i suggest everyone should boycott KFC if this is the level of service we are provided for their consumers...Shame on KFC not expected....i think Hardees is better in this case as far as customer service is considered...KFC should be out from here....