It's not the company dorking around, it's the Ministry of Interior here. They have been on limited hours during Ramadan, had 3 days holiday last week for Eid and probably most of them didn't show up for work for the other 2 days.

Someone once told me that the MOI only processes X number of visas per day - and that target probably goes down during Ramadan/Eid.
Signature line > "You can't fix stupid"