Perhaps we need to see two different area of services by both providers; '''Product''' & '''Service'''.
Product vice Vodafone has a bigger lead with its irresistible offers i.e. 50dhs p.m.; where as Qtel is bid complicated with the minimum term obligation for Shahry.
On the other hand Qtel servicing via Call centre is much more efficient than Vodafone. At least you can get through Qtel call centre immediately; whereas the only way to get vodafone call centre is by choosing Arabic language. Most of the time when I choose English either you wait for ages to get through or the call just gets disconnected write after the message 'your call will be recorded for quality purposes'. Moreover When you get connected to an Arabic Call Centre Agent, first things he ask why you did not choose English.
Well vodafone are having some challenges when recharging the account upon customer's request. It takes days to get credit. Presently I've been trying to upload my credits, according to the Vodafone call centre agent 'the recharge request queue is very long it could take 2 to 3 days to recharge'. Well! what is the point of having a product in your hand when it does not work when you need the most; especially when you are looking forward to greed your love once during Eid.
Perhaps we need to see two different area of services by both providers; '''Product''' & '''Service'''.
Product vice Vodafone has a bigger lead with its irresistible offers i.e. 50dhs p.m.; where as Qtel is bid complicated with the minimum term obligation for Shahry.
On the other hand Qtel servicing via Call centre is much more efficient than Vodafone. At least you can get through Qtel call centre immediately; whereas the only way to get vodafone call centre is by choosing Arabic language. Most of the time when I choose English either you wait for ages to get through or the call just gets disconnected write after the message 'your call will be recorded for quality purposes'. Moreover When you get connected to an Arabic Call Centre Agent, first things he ask why you did not choose English.
Well vodafone are having some challenges when recharging the account upon customer's request. It takes days to get credit. Presently I've been trying to upload my credits, according to the Vodafone call centre agent 'the recharge request queue is very long it could take 2 to 3 days to recharge'. Well! what is the point of having a product in your hand when it does not work when you need the most; especially when you are looking forward to greed your love once during Eid.