Try REDINGTON QATAR @ 4551608 and 4551609. Serving Acer/HP/Fujitsu-Siemens and last time i was there like last month, they'll be serving DELL computers soon. maybe it's accepting repairs now. check and call bukra.

i only go to Redington Qatar or Emitac Qatar for laptops, desktop, printer problems. even buying hardware parts too. when Redington replaced that HDD, they'll bring back the same OS and all patches ONLY (except for your data files. you should be the one making backup before sending it for repair).