I agree with other members. There is nothing wrong with returning it to the same store you bought it from. What will you do if they had a no exchange/refund policy? LOL -- you should take it easy. Plus you think this Al Futtaim gives a crap about all these complaints? I'm sure they have other better things to do.

I never buy from Carrefour anything; especially electronics. I bought my things from Al Darwish - Kenwood and they are all working GREAT!! Next time you should think twice before buying anything from them :)

Good morning!