You can receive your password for your Moziac TV+ router and Qtel is happy to provide it.
However, Qtel also needs to be able to remotely configure TV settings, so that if you order new channels or films these can be delivered to you directly, rather than requiring a technician to visit your house. For this reason, Qtel asks that you exercise caution when changing your settings, so that you don’t alter the basic TV configuration settings when looking to change your password for WiFi and access points. (This has happened for some customers in the past!)
If you can provide your landline number and account number for your Mozaic TV+ account (via PM or email - not on QatarLiving), we can provide with a unique password for your Router.
Sorry for the delay in getting back to you.
I’ve looked into the issue of password access.
You can receive your password for your Moziac TV+ router and Qtel is happy to provide it.
However, Qtel also needs to be able to remotely configure TV settings, so that if you order new channels or films these can be delivered to you directly, rather than requiring a technician to visit your house. For this reason, Qtel asks that you exercise caution when changing your settings, so that you don’t alter the basic TV configuration settings when looking to change your password for WiFi and access points. (This has happened for some customers in the past!)
If you can provide your landline number and account number for your Mozaic TV+ account (via PM or email - not on QatarLiving), we can provide with a unique password for your Router.
Let me know if you need further information.