big fraud from qtel...
how it begins...i paid my complete bill on thursday(30-07-2009) for my mobile.then i asked the customer service guy can i now use my free minutes.he said yes u can use now your free minutes & call anywhere. i have a package of 300 shahry which includes 1000 minutes and one free number.i made international call and just used my 70 minutes.then i checked my bill it was 485 riyals.i called QTEL they said sir, your minutes will start on 7 of august.
i told them about all the story they said sir, you should ask about your free minutes when it start.it is not written any where that customer shall call QTEL helpdesk before calling any where.
So, QTEL has played with me,please be careful you guys.
big fraud from qtel...
how it begins...i paid my complete bill on thursday(30-07-2009) for my mobile.then i asked the customer service guy can i now use my free minutes.he said yes u can use now your free minutes & call anywhere. i have a package of 300 shahry which includes 1000 minutes and one free number.i made international call and just used my 70 minutes.then i checked my bill it was 485 riyals.i called QTEL they said sir, your minutes will start on 7 of august.
i told them about all the story they said sir, you should ask about your free minutes when it start.it is not written any where that customer shall call QTEL helpdesk before calling any where.
So, QTEL has played with me,please be careful you guys.