Slap one Guy.. with whom you bought the phone and file a complaint that they are selling dead products.

Much so.. the first exercise(Slap) will get them ringing bells to work ur problem out..

If explanation does not work.. a little of force will do good.

I had a similar situation in India.. and when I returned the phone.. the showroom guys started jumping.. I spent almost 15k for the mobile.. my friend who is a very short tempered guy accidentally happened to join me since he wanted to buy a mobile for his girlfriend and wanted to look at some models..

Having heard the guy respond to me and the attitude he showed towards us was intolerable.. he used to make us wait and he would run around.. customers showing mobiles and flirting with women customers..

My friend grew impatient as much as i did..I raised my voice and summoned him to me.. Instead he stood at a different counter and indicated us to move to a new counter where he was standing.. My friend and i walked up to him and he recited that same thing" How many times to tell u boss.. u need to get it checked with the service center" and then Smack.. came a big sound.. My Friend Slapped him real tight.. before i could raise my hand.. and then.. the next thing is the manager of the showroom who came running..and gave me the replacement without much negotiations hahahah.. I Gave the phone to my friend a few weeks later as a gift.