vodafone pushed to the markets too early without being ready to serve customers.
unfortunately the planning of vodafone-qa is exposed to all, the first 1000 promotion was a disaster, the rapport with initial customers was regrettable, network issues, inexperienced CC who are not trained enough to have knowledge about the product they are answering for, many many issues...
vodafone-qa seriously needs to work with customers, specially the first customers, whom they just dumped even though they paid from their pockets just to help vodafone to get success but, poor planning, poor marketing, poor study of qatari markets is leading to dissatisfaction and anger amongst the customers.
vodafone pushed to the markets too early without being ready to serve customers.
unfortunately the planning of vodafone-qa is exposed to all, the first 1000 promotion was a disaster, the rapport with initial customers was regrettable, network issues, inexperienced CC who are not trained enough to have knowledge about the product they are answering for, many many issues...
vodafone-qa seriously needs to work with customers, specially the first customers, whom they just dumped even though they paid from their pockets just to help vodafone to get success but, poor planning, poor marketing, poor study of qatari markets is leading to dissatisfaction and anger amongst the customers.