I guess it happens all the time here.Few days ago I called the Emirates Embassy to ask about the visa.The lady who answered gave me another number-for the visa section.The number was always busy so I called back the first number to ask if that line is always busy or????She answered in a very rude way saying that they are very busy and if I want something I have to go there!!??
My question is:why on earth they have telephone lines there??I don't see the rational since you have to go there and get the information...
cheers

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Never say never