I got that text too and before asking a Q, did a quick search and found this thread.

"Amoud said You have to call between 10 and 11 am (working hours of government employees lol)
Can you call them and complain about them not answering the phone?"

Yeah, can we call them to complain about them? ;0)

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Don't want no drama,
No, no drama, no, no, no, no drama