Oh no, you will get a response from QR - however, it will be "that the airline has followed all the required procedures and policies" there will be no offer of follow up or compensation - I've only flown QR 3 times - have had serious (from my perspective) complaints, made them in writing - got an email reply that stated the above to each - maybe a 100% failure rate on only 3 flights is not significant to those that have had good experiences. Perhaps my expectations are too high - then again, I usually fly Emirates - I've had complaints with them over 8 years, but at least I don't get a generic email response and they seem to care about improving their service where they see a need.
I'll be flying Emirates from now on - even if it does mean going backwards to go home and paying more for the privilege. They seem to value their customers and the feedback they get (good and bad) and don't have to "buy" their awards which it seems QR does - I don't see how they could get them legitimately - from my admittedly limited experience.
Oh no, you will get a response from QR - however, it will be "that the airline has followed all the required procedures and policies" there will be no offer of follow up or compensation - I've only flown QR 3 times - have had serious (from my perspective) complaints, made them in writing - got an email reply that stated the above to each - maybe a 100% failure rate on only 3 flights is not significant to those that have had good experiences. Perhaps my expectations are too high - then again, I usually fly Emirates - I've had complaints with them over 8 years, but at least I don't get a generic email response and they seem to care about improving their service where they see a need.
I'll be flying Emirates from now on - even if it does mean going backwards to go home and paying more for the privilege. They seem to value their customers and the feedback they get (good and bad) and don't have to "buy" their awards which it seems QR does - I don't see how they could get them legitimately - from my admittedly limited experience.
Signature line > "You can't fix stupid"