About bloody time they extended the validity limit, too. Q-tels stupid expiry dates and incompetence in transferring numbers cost me about QR300 when they cancelled my sim card while I was out of the country. No refund of the 100+ riyals on the phone, and I had to buy another as I couldn't reactivate it because when I checked it was in my name (in line with their campaign a few years ago) their man assured me it was, but when it expired it turned out to still be in the name of a woman who had left a decade earlier.
Incompetence and inconvenience. Not "the best customer service". In other countries just recharging the phone with anything keeps it in service for a year.
About bloody time they extended the validity limit, too. Q-tels stupid expiry dates and incompetence in transferring numbers cost me about QR300 when they cancelled my sim card while I was out of the country. No refund of the 100+ riyals on the phone, and I had to buy another as I couldn't reactivate it because when I checked it was in my name (in line with their campaign a few years ago) their man assured me it was, but when it expired it turned out to still be in the name of a woman who had left a decade earlier.
Incompetence and inconvenience. Not "the best customer service". In other countries just recharging the phone with anything keeps it in service for a year.
Vodaphones sim-card jibe seems childish to me.