My speed was 2500Kbps down and 350Kbps up, and now it's showing the same download speed and upload speed increased to 638Kbps ? WTH

I'm using Linksys WAG200G and tried restarting several times and doing a hard reset which was recommended by a Qtel rep, nothing worked.

We have 3 2Mbps subscriptions in our house hold and none of them got upgraded, although Qtel tech support checked and told me I'm on a 4Mbps subscription so I don't know.

I think they didn't do the upgrade in my neighborhood, where do you live pohl ? I'm in Algharrafa.

To the people that say they're getting (4Mbps) : What router are you guys using, and what area are you in ?