Next time you're in a restaurant that adds a service charge ask your waiter if they receive any of it.
Do you really think the restaurants go through all the receipts and work out how much service charge has been paid? Then get together that amount of cash and give it out to the waiting staff? (bearing in mind the majority of bills have probably been paid for by credit card).
There may be exceptions, but not many.
I know it's not a restaurant, but it gives a good example; in the hairdressers at the Four Seasons they put a sign up saying something along the lines of "it's no longer necessary to tip your hairdresser as we've started adding a 15% service charge to your bill". I asked the staff if they receive any of this, and they don't.
Next time you're in a restaurant that adds a service charge ask your waiter if they receive any of it.
Do you really think the restaurants go through all the receipts and work out how much service charge has been paid? Then get together that amount of cash and give it out to the waiting staff? (bearing in mind the majority of bills have probably been paid for by credit card).
There may be exceptions, but not many.
I know it's not a restaurant, but it gives a good example; in the hairdressers at the Four Seasons they put a sign up saying something along the lines of "it's no longer necessary to tip your hairdresser as we've started adding a 15% service charge to your bill". I asked the staff if they receive any of this, and they don't.