So I'm not going mental!
They made me feel like a second class citizen in there and I told them so when they called to remind me I had made a second appointment. (Through needing to leave fast and die quietly and so therefore agree to nearly anything) If I wanted to feel intimidated and second rate and like I was less important, I'd rock up at Stepford Wives street and tell them my diamond was fake.
Ok rubbish analogy, but you get my drift.

They may be great for women who have all the time in the world to chat about manicures and make nice. I just wanted my hair done. I don't feel bad for this because (for once) I got mad at the time- AND told them what I thought when they called me.

It's just not good enough. If you tell them at the Sheraton that you need to be gone by a cerain time, you're out of there by that time; cheerful and feeling relaxed and good about yourself.