I also happened to walk over to main branch for each and everything, where parking is very difficult , and all the way drive to Doha, even after that we have to take a token and wait looking at customer care reps, who least care about the waiting crowd, sometimes for a very small thing also we have to take a token and wait there! when it didnt work, we become terribly disappointed, I observed theres no any responsible person for any matter in DOha bank, if something happened rarely it can be corrected, and one more thing, the callcenter is useless, you can know about balances from them,thats it! what they always say is, "Go to the brach sir". But sometimes online banking massages do work, I dont know how to deal with a such bank!