its sad the call centre people get paid rubbish and are made to work in a language they dont speak

a lovely girl called me from QNB and her English was basic...she didn't understand the word 'transfer' ...
sad it must be nerve wracking being made to speak on the phone when your english is so rubbish

i actually had a Qtel person once who didn't know the word 'engineer'...muhandis in arabic...so i had to speak in arabic...and all was ok...