I also had a bad experience but with the Pharmacy staff. I went to Female Pharmacy at around 11:00 (if I remember exact time) & gave my prescription to the counter. They gave me a number & asked me to wait till Cashier calls my name to pay for medications. I waited for about half an hour, but what amazed me that ladies who came after me, got their medicines before me & left for home but I was there waiting for my name to be called. Upon enquiry from the Cashier, the lady asked me to wait for sometime as they will call the names. I waited for anothe 15/20 minutes & checked again with the Cashier if her database to collect money from me is updated. Her answer was negative again & asked me to check with the prescription counter. When I went there for 5 minutes I was left unattended. I could see a lady 2 meters away from me & she saw me waiting but she continued sitting there. After shouting 'excuse me' louder some one came & when I asked about my medicine she gave me usual response to wait but this time I didnt listen & started shouting from 11 I am here to collect medicines & its 45 minutes you bunch of ppl cannot find medicines for me? Her facial expression changed & said she'll look into the matter. The bag of medicines was lying right in front of the lady whom I saw sitting from long time on computer, all of a sudden both the ladies started to talk to each other & giggled. When she came back she said 'the lady forgot to enter in the system, you can go now & pay', this was really upsetting but I let that go as I didnt want to waste my time. When I went to Cashier, she didnt have change for Qar 57/- When I asked her to look into her drawer, she showed 'mafi change'. I said okay fine, I have credit card + debit card let me swap POS machine she said you have to go to male counter outside to do that, is that okay? I was really furious by that time & said no its not okay because you should have either some change with you or you should have POS machine inside female area, why do I need to stand in between males & pay for my medicines. But anyway I went to the male counter, paid for my medicines, took my medicines too from female cashier & decided to complain about the non availability of change & POS machine in female area & wrote the complaint paper but to till date no one contacted me back. I am sure they didnt even open that complaint box, there might be too much of those.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
CONFUSE ............ if you cannot convince! <
I also had a bad experience but with the Pharmacy staff. I went to Female Pharmacy at around 11:00 (if I remember exact time) & gave my prescription to the counter. They gave me a number & asked me to wait till Cashier calls my name to pay for medications. I waited for about half an hour, but what amazed me that ladies who came after me, got their medicines before me & left for home but I was there waiting for my name to be called. Upon enquiry from the Cashier, the lady asked me to wait for sometime as they will call the names. I waited for anothe 15/20 minutes & checked again with the Cashier if her database to collect money from me is updated. Her answer was negative again & asked me to check with the prescription counter. When I went there for 5 minutes I was left unattended. I could see a lady 2 meters away from me & she saw me waiting but she continued sitting there. After shouting 'excuse me' louder some one came & when I asked about my medicine she gave me usual response to wait but this time I didnt listen & started shouting from 11 I am here to collect medicines & its 45 minutes you bunch of ppl cannot find medicines for me? Her facial expression changed & said she'll look into the matter. The bag of medicines was lying right in front of the lady whom I saw sitting from long time on computer, all of a sudden both the ladies started to talk to each other & giggled. When she came back she said 'the lady forgot to enter in the system, you can go now & pay', this was really upsetting but I let that go as I didnt want to waste my time. When I went to Cashier, she didnt have change for Qar 57/- When I asked her to look into her drawer, she showed 'mafi change'. I said okay fine, I have credit card + debit card let me swap POS machine she said you have to go to male counter outside to do that, is that okay? I was really furious by that time & said no its not okay because you should have either some change with you or you should have POS machine inside female area, why do I need to stand in between males & pay for my medicines. But anyway I went to the male counter, paid for my medicines, took my medicines too from female cashier & decided to complain about the non availability of change & POS machine in female area & wrote the complaint paper but to till date no one contacted me back. I am sure they didnt even open that complaint box, there might be too much of those.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++
CONFUSE ............ if you cannot convince!
<