In addition to the QR.50.oo charge for Debit Card, Commercial Bank is trying to loot the customers in many different ways.

Are you aware of that if our bank balance in Saving Account is less than QAR. 3,000, CBQ will charge QR.25 per day !
And if you don’t keep minimum of 5,000 in your Current Account with commercial bank, they will charge QR.25 per day.

As an expatriate, we may need money on urgent basis, forced to withdraw the whole, then you will be charged by the bank, even though you are withdrawing your money.

And I’m now suffering pain from my personal loan I’d taken from CBQ.

I have taken a loan of QR 100,000 from Commercial Bank in July 2008 for meeting certain unimportant expenses. The offer and other terms explained by CBQ Agent at the time of granting the loan was very attractive, with an interest rate of 6.99%. I considered this an advantage, although I have to pay an interest of 6.99%.

I now understand thru some reliable source that the bank has unilaterally increased the interest rate to 11. 49% (nearly doubled) effective from ? (no idea since I don’t received any statement of loan accounts till date). Al though as per the contractual documents (copy of which has not been provided to me) or bank’s policy, it has the liberty to increase the interest rate at any time, without ascertaining any reason, but this attitude of suddenly doubling the interest rate without any advance notification or valued reason is rather surprising and not a professional attitude. I took the loan and spent it and planned my reimbursement based on the terms at the time of providing the loan. Now the terms are revised without any option to the customer, which is taking advantage of the situation.

I have not been provided with any statement of loan account or notification regarding the interest increase. I hope it is a courtesy of the Bank or agent to notify its customer if any such condition changes.

I am a family man and have planned the expenses based on my income and loan re-payment. In this financial crisis situation, CBQ is trying to increase profit by looting the customers….

I’ve made a request to them by email, telephone but no favorable action till date.