i was well caught out with them also, and huge frustration taking time out to gain more frustration going to the branch to try and sort things out. theyre in some respects, incompetent. I didnt even get statements then bang.....loads of issues to try and sort on receipt of letters. iv changed banks thanks god but still having to try and address the problems caused.
HSBC: legal robbery attempts and if i did business like them, i would expect to be fired. oh, and HSBC qatar is the only HSBC ive had problems with. thyre fine in uk etc