Carol, I am sure it was only an accident and these people may be too scared to come clean to you to apologize or compensate you.

What you mentioned about privacy is a bit confusing since you know from day one that the cleaning staffs will come twice a week to clean your apartment whether you are in or not. Accidents do happen and if you want to be happy in life, you must learn not to sweat the small stuffs.

Yes, I still blame the management for refusing to meet you. I am sure things can be amicably settled if only they are willing to spend some time to meet you personally and listen to your complaints, right?

By the way, what other things of yours that you said were "stolen"? Stealing is a strong word and has a serious repercussion. Are you sure about this?