Sorry, but you did have another option - don't take the loan. The rules, regulations and procedures of all banking contracts (whether credit cards, loans, deposit accounts or savings certificates) are given to the customer and the customer signs off on them before the contract can go forward.
Complaining after the fact that the customer did not read the fine print is useless - the onus is on the customer (as the second party to the contract) to actually read and understand what they are agreeing to.
Sorry, but you did have another option - don't take the loan. The rules, regulations and procedures of all banking contracts (whether credit cards, loans, deposit accounts or savings certificates) are given to the customer and the customer signs off on them before the contract can go forward.
Complaining after the fact that the customer did not read the fine print is useless - the onus is on the customer (as the second party to the contract) to actually read and understand what they are agreeing to.