first i experienced here that they mistook with my place and found myself in a place i didnt reserve, i told this to recipient after getting there with my suitcases and all i have, they apologized and told me to fix this problem after 3 hours cause place i supposed to get is not ready yet and when it was ready i found so many people inside working on the washing machine cause its broken and a nice man in blue showed me a list and asked me to check what i need more which is not there in my new place and so i checked all what i need and they said it will be ready by next day afternoon max.
evening i started out and when i got back my key didnt work, i had to check recipient and they reprogrammed my key and also didnt work, and so i had to get someone escorting me every time i need to get in my place to open it using a master key while my key still with them trying to fix it.
in the 4th day an engineer knocked at the door and asked me to try my key and THANK GOD its working.
ironing machine which i asked for it first day i got after 1 week, calling and asking for missing things in kitchen and so.
next experience was LAUNDRY that washing machine was broken the moment finished and before drying cloths and water filling the kitchen from everywhere.
after shouting and making troubles with recipient and house keeping a couple of nice people came smiling to fix it and when their work time finished they were so hurry to go home and said they will finish it next day.
next day was coming and nobody from Ezdan staff or engineers came that i had to do again what i used todo calling recipient and house keeping again and again which i hate to do and sometimes they were closing phone call in my face which made me feel s**t.
and then they came again after showing them how frustrated i am and that i need to talk to the manager immediately, when they cant solve it then manager has to solve it and when not then to find a better place.
so they came and fixed washing machine that they had to break ceramic in the ground and replace many things which were blocking water pipes and makes water comes up inside the kitchen and they went and said they will come later and close that holes in ground later which still not done since that time ( more than 5 days ago) and i think they forgot about it all. good news i got the iron machine and kitchen knife from more than 10 other items i asked for since more than 10 days ago.
i think important for them that they got the money for rent and that's all.
EZDAN
- when u call and ask for something mostly they ignore u or each one wish other colleague would respond to u and result is no respond.
- u have to make a big problem and shout that u get a soon respond (few days)
- noise coming from places u never know like to hear water flow like a river in ur roof!!!!!!!!!!!!
- hot water in shower but not in kitchen or opposite as i experienced!!!!!! i had hot water in shower but not in kitchen.
- best thing they can do is smiling in ur face.
ALL ABOVE WAS AN EXPERIENCE TO HAVE IN 11 DAYS IN EZDAN AND I THINK ITS MORE THAN ENOUGH TO EXPERIENCE.
first i experienced here that they mistook with my place and found myself in a place i didnt reserve, i told this to recipient after getting there with my suitcases and all i have, they apologized and told me to fix this problem after 3 hours cause place i supposed to get is not ready yet and when it was ready i found so many people inside working on the washing machine cause its broken and a nice man in blue showed me a list and asked me to check what i need more which is not there in my new place and so i checked all what i need and they said it will be ready by next day afternoon max.
evening i started out and when i got back my key didnt work, i had to check recipient and they reprogrammed my key and also didnt work, and so i had to get someone escorting me every time i need to get in my place to open it using a master key while my key still with them trying to fix it.
in the 4th day an engineer knocked at the door and asked me to try my key and THANK GOD its working.
ironing machine which i asked for it first day i got after 1 week, calling and asking for missing things in kitchen and so.
next experience was LAUNDRY that washing machine was broken the moment finished and before drying cloths and water filling the kitchen from everywhere.
after shouting and making troubles with recipient and house keeping a couple of nice people came smiling to fix it and when their work time finished they were so hurry to go home and said they will finish it next day.
next day was coming and nobody from Ezdan staff or engineers came that i had to do again what i used todo calling recipient and house keeping again and again which i hate to do and sometimes they were closing phone call in my face which made me feel s**t.
and then they came again after showing them how frustrated i am and that i need to talk to the manager immediately, when they cant solve it then manager has to solve it and when not then to find a better place.
so they came and fixed washing machine that they had to break ceramic in the ground and replace many things which were blocking water pipes and makes water comes up inside the kitchen and they went and said they will come later and close that holes in ground later which still not done since that time ( more than 5 days ago) and i think they forgot about it all. good news i got the iron machine and kitchen knife from more than 10 other items i asked for since more than 10 days ago.
i think important for them that they got the money for rent and that's all.
EZDAN
- when u call and ask for something mostly they ignore u or each one wish other colleague would respond to u and result is no respond.
- u have to make a big problem and shout that u get a soon respond (few days)
- noise coming from places u never know like to hear water flow like a river in ur roof!!!!!!!!!!!!
- hot water in shower but not in kitchen or opposite as i experienced!!!!!! i had hot water in shower but not in kitchen.
- best thing they can do is smiling in ur face.
ALL ABOVE WAS AN EXPERIENCE TO HAVE IN 11 DAYS IN EZDAN AND I THINK ITS MORE THAN ENOUGH TO EXPERIENCE.