Well i can understand if they asked u for your tracking number to check when the parcel will be dispatched from Dubai. Just coz u know its in dubai doesnt mean its going to come any sooner, i mean theres a dispatching process, clearance etc. so i guess asking for ur tracking number to see the details of ur parcel is quite valid.

About asking for direction for their collection point well if your parcel is gonna come in another week and if they tell u how to get there NOW u might forget it and call them up after a week to ask them again :p so again tracking number very bery important ;)

Good Fortune always comes knocking at your door...when you are sh*tting in the toilet!! :)

_[]~SMoKE~[]_

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