Ah, things could be worse. Stuff happens from time to time, and you are right, life isnt fair all the time. As adults we learn to deal and get on with it. Pity may be too strong an emotion... grated you do feel a bit taken advantage of when something like this happens and you have no control over it. All we can do is keep lodging complaints and perhaps it will get recognized as a serious issue.

Blah blah blah blah .... DONE!!!