He is American or African makes no difference in the eye of GOD .. All are human being and this can happen to anyone .... All he is asking for Help ... !!
If you cannot offer him help at least say 2 good words..

We (Qlers) are here to help/ guide people who are in need or looking for some guidance/ advice ...

Best solution is to invite him in one you your gathering
... discuss his problem in the presence of other Qlers and offer him help whatever you can ppls can ...

Am sorry but am really sad to see how some of you are questioning him without knowing him??

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