unless there is a difficult situation ... my question is this in Quran or is it forbidden by Islam?

You refer to Somalia .. this means it is a cultural thing not religious, can you clarify this please?

You refer to preparation for prayer and he can always wash after that so there is no reason why he would note shake hands with a lady ?

Please elaborate with ... it is important if you raise a topic to explain what is behind it because it seems to me you are implying discremination against the volunteer beacuse of his religion, is this true or was he wrong not to accept the award ?

"The best way to predict the future is to create it".