hay nazli,
sorry to hr wht happend to you,if you remember I spook to you about that cuz I work for the bank and you called me and you shout on me-by mistake-!! I dont think that should put itall on the bank in this way, specially whn you give your docs to any body ask to, one guy dosnot represent all the staff.
hope you find your pace of mind in some other bank.
be fine
Waiting for life to happen!