zara villaggio - thank you for taking the time to register on QL and address this issue. It's good to see a company willing to address customer service issues.

 

PM - I agree, Zara Home staff do pack things carefully, but they always take SOOOO long ringing up the purchases, and it always seems to take two of them to do the job of one person. I always feel like grabbing them by the collar and screaming at them "LOOK, THIS IS HOW YOU DO IT, IT REALLY ISN'T THAT COMPLICATED!!!".