thanks - great info.

in doing some research, it seems to be that the grand vitara is the only small SUV with any decent 4WD capability.  drivearabia.com said it was great on safety and built very solidly.

glad to hear some real world experience to back it up.

any idea when the service centre is supposed to open up? 

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"Even a stopped clock gives the right time twice a day." Withnail & I