Waelz I did something similar to PM - i WAS a big QA fan too.
I called and called
I wrote several letters/emails - all polite and nice - about bags being lost twice - !
NO FOLLOW UP!
other incidents have been very rude ground staff...including the ticketing office on airport road.
I actually told off a QA staff member at the airport for talking rudely to a colleague in front of customers.
Loads and loads of little things like that!
As I say of all the airlines I have flown (many) the ground crew here in Doha for QA remind me of the good old days of communism.
If you Waelz wish to help make QA sucessful then you have to consider these views.....
Waelz I did something similar to PM - i WAS a big QA fan too.
I called and called
I wrote several letters/emails - all polite and nice - about bags being lost twice - !
NO FOLLOW UP!
other incidents have been very rude ground staff...including the ticketing office on airport road.
I actually told off a QA staff member at the airport for talking rudely to a colleague in front of customers.
Loads and loads of little things like that!
As I say of all the airlines I have flown (many) the ground crew here in Doha for QA remind me of the good old days of communism.
If you Waelz wish to help make QA sucessful then you have to consider these views.....