We had a similar problem with our heater that we bought from Carrefour. It burnt the extension lead and the wall socket.

We took it back to Carrefour and had no problem exchanging it.

Goes to show, NEVER, NEVER, shop at Lulu. 

I have only been their once and once was enough.

“Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws”