i'm sorry to hear about that. i also have the same problem, but its actually from carrefour.
on the begining of december i bought a mobile phone sony ericsson p1i. after a week of using it, the touch screen does not work any more. so i went back to the carefour and ask them to replace it. but they said they want to sent it for repairing. i got so pissed of because just used the phone for a week and its for sure a technical problem (cause thats what they said) and they want to send it for repair? so after 3 days going back and arguing they replace my phone sony ericssson p1i but this time its an arabic keyboard, it is just crazy, they're reason was that no more english keyboard on stock. so after a while of arguing. they said as soon as the english keyboard is on stock, they promise to called me to replace my phone, so i can used the arabic keyboard first..
mid of this month i did not recieve a phone call from them, and i've been callling them over and over again and it seems that their ignoring my phone calls, so i decided to go and have a look my self and it turns out they have the stock, so i ask them to replace it and now their saying its not possible???????
is this how they treat their customers? by lieing to them? by saying this that they want to hear but didn't actually ment what their saying? what kind of services is this? now this phone is useless for me, i was planning to sell it on QL a couple of months ago, but i thought it would not be fair to the people who wants to buy it so i decided not to sell it..but with carefour, once they get on my nerve...i'm going to kick their butt...i'm so pissed off with them..
i'm sorry to hear about that. i also have the same problem, but its actually from carrefour.
on the begining of december i bought a mobile phone sony ericsson p1i. after a week of using it, the touch screen does not work any more. so i went back to the carefour and ask them to replace it. but they said they want to sent it for repairing. i got so pissed of because just used the phone for a week and its for sure a technical problem (cause thats what they said) and they want to send it for repair? so after 3 days going back and arguing they replace my phone sony ericssson p1i but this time its an arabic keyboard, it is just crazy, they're reason was that no more english keyboard on stock. so after a while of arguing. they said as soon as the english keyboard is on stock, they promise to called me to replace my phone, so i can used the arabic keyboard first..
mid of this month i did not recieve a phone call from them, and i've been callling them over and over again and it seems that their ignoring my phone calls, so i decided to go and have a look my self and it turns out they have the stock, so i ask them to replace it and now their saying its not possible???????
is this how they treat their customers? by lieing to them? by saying this that they want to hear but didn't actually ment what their saying? what kind of services is this? now this phone is useless for me, i was planning to sell it on QL a couple of months ago, but i thought it would not be fair to the people who wants to buy it so i decided not to sell it..but with carefour, once they get on my nerve...i'm going to kick their butt...i'm so pissed off with them..